It’s shocking to learn that 97% of calls go to voicemail but, after making hundreds of calls, most would agree the percentage feels at least that high. Consider the following before making a call: Where the lead came from Time of day the lead was received Keep your message short (under 20 seconds) Avoid giving away too much information Add information that will pique their interest Speak with confidence/authority Keep tone and delivery casual and friendly Be clear and concise
#3 “Hey this is Bryan, I’d tell you what to do at the beep, but I’m pretty sure you already know what to do. So yeah, just do it.”
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Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?…long pause and beep sound.
Most businesses will automatically play a recording if you try to call their office when they are closed. An after hours announcement is a professional way to notify callers of important details, rather than making them wait for the call to failover to a voicemail box or other destination.
2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
Like, right before you recorded this greeting you realized how dumb it would be to leave instructions. But you still wanted me to know how dumb it would be for you to leave instructions, so you wasted 20 seconds of my time telling me that you already knew I would know how to do it.
Website: https://www.stirruphope.org/storage/app/media/pdf-web-ready-disclaimers-email-twitter-facebook-voicemail.pdf
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5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
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Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Back then, we would stagger lunch breaks and vacations to ensure someone was in the office during working hours to answer the telephone.
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