Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
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Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
Now this is set up I won't feel bad about summarily ignoring voicemail letting agents leave me ;)
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
We weren't even allowed to do that, in case family members (or whoever) found out that an NHS person had called. Clearly policies do differ somewhat, and it sounds like you have a more useful compromise ;-)
Voicemails help in conveying messages from the caller when the concerned person is not available for attending the call. It has become a vital tool in telecommunication as the person receives the information instantly after accessing his phone. Thus voicemails allow us to stay connected with people both at personal and professional level.
Do me a favor when you get this message and please give me call a back at (your number). That number again is area code (your number). I look forward speaking with you.”
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Lastly, thank the caller and reassure them that their phone call will be responded to as soon as possible.
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No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
If you’d like more information about telephone skills, this is a great book on telephone service skills – The Best of the Telephone Doctor.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.