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“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
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The answer is to ensure a customer-friendly experience for the caller – even if the call ends up in voicemail.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read Get it now Get it now Download for Later Popular Features Free Meeting Scheduler App Social Media Tools Email Tracking Software Sales Email Automation Ads Software Email Marketing Software Lead Management Software Pipeline Management Tools Sales Email Templates Help Desk Software Free Online Form Builder Free Chatbot Builder Free Live Chat Software Marketing Analytics Free Landing Page Builder Free Tools Website Grader Make My Persona Email Signature Generator Blog Ideas Generator Invoice Template Generator Marketing Plan Generator Free Business Templates Industry Benchmark Data Software Comparisons Library Company About Us Careers Management Team Board of Directors Investor Relations Blog Contact Us Customers Customer Support Join a Local User Group Partners All Partner Programs Solutions Partner Program App Partner Program HubSpot for Startups Affiliate Program Facebook Instagram Youtube Twitter Linkedin Medium In Best Practices 21 Professional Voicemail Greeting Examples Share on Facebook Share on Twitter LinkedIn Contents hide Why your business needs professional voicemail greetings Professional voicemail greetings for your business cell phone number Voicemail greetings for the customer service phone number Voicemail greetings for calls received after business hours
If you are alright with your prospects reaching out to you after work, then share your contact details will help them to reach out to you. This is not a mandatory technique, but if you believe that you can cater to prospects after your working hours then this technique is great to conduct.
Top 7 business voicemail greetings. 1. Hi, you’ve reached [ you name] of [ your business ]. I’m sorry that I’m not available to answer your call at the present time. Please leave your name, number and a quick message at the tone and I’ll forward your message to the appropriate person. 2.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
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Hi Selina, I’m so thrilled this was helpful to you! Thanks for commenting. And I really hope this makes phone calls in English easier. 😊
4. Remember, They Are Calling for a Reason. If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling.
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
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How to Make Great Business Voicemail Greetings. Voicemail greetings should be professional, but depending on you, the company you’re with or own, and the situation, the structure may vary. There are a few different considerations to keep in mind when you’re thinking about and recording your voicemail greeting. Don’t be generic.
Each example addresses a specific - and common - scenarios and to enable you to leave a message that will create an excellent first impression. Remember, your professional voicemail greeting recording can be an excellent opportunity to put your best foot forward …
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”