Your callers should get a different phone prompt greeting when they call outside of business hours. This will let them know that you are closed, when you’re open again and give them some options to act upon now, so they don’t feel like they’re totally wasting their time. For example, you can send them to your website where they can find information they’re looking for or allow them to leave a voicemail message to someone specific within the company.
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If you’d like more information about telephone skills, this is a great book on telephone service skills – The Best of the Telephone Doctor.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or …
Long messages are obnoxious. Make your greeting a brief message instead. Now that we have gone over the basic do’s and don’ts of the office voicemail greeting, let’s check out some examples! 15 Professional Voicemail Greeting Samples 1. Company Voicemail Greeting Samples “Hello. Thank you for calling [Company Name].
“Hi _________, this is _______ _______ with (your company). You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for (our networking solutions – your products here). We can provide you with (list of one or two benefits) and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
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26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
#8 “Hey this is Bryan, sorry that I couldn’t make it to my phone in time or that I’m on the other line. I’ll get back to you when I can. Unless the reason i didn’t pick up was because I was just in an accident or dropped my phone in the toilet. Then you might never hear from me. But trust me, there is a good reason I’m not picking up. Leave a message!”
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
Therapists don't need voice mail messages that demean their patients. I just called a psychotherapist colleague and listened to her voicemail greeting with the now-ubiquitous message, “If this is an emergency, hang up and call 911.” My professional voicemail will never include such a message.
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
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Generic Greeting "This is (name) from (company). I have left the office for the day. Please leave me a message and I will return your call as soon as possible." Virtual Office Greetings Sample “Business Hours” Greeting Script: Thank you for calling XYZ Company.
See how this voicemail is straightforward, clear and concise? This might be a good script to start with if you’re new to making calls to leads. Always talk in a friendly voice and come from a place of caring (they’ll feel it on the other end of the line). After you’ve used the script for awhile, you’ll learn how leads are reacting to the voicemail and you can rescript it if necessary. Keep in mind, you will be calling the lead MANY times so you’ll have plenty of opportunities to try different scripts. To be most effective with your voicemail scripts, keeps notes on what’s working and what isn’t.
7. Could you suggest some voicemail greetings, I’m all out. It would be better if you left it to me as a message after the beep.