Hello, and thank you for calling Company Name. In an effort to reduce the spread of the coronavirus, all staff are temporarily working from home. Email will be the fastest way to reach us. You can find our email addresses on our website at website dot com, or send an email to O F F I C E at website dot com and we will return your message as soon as possible. Thanks again for your continued business.
When leaving a voicemail message, there are 7 pieces of information that can help the caller.
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Standard delivery is 3-4 business days with 1-2 day rush voice recording available.
01Hello this is [your name], I’m either on another call or away from my desk. Please leave your details, along with a short message and I’ll get back to you. This is created by individual staff for their specific number or extensions. It’s a great voicemail greeting for work when you are on another line or away from your desk.
When setting voicemail for a busy day, remember to: Always begin with an introduction. Start with your full name followed by the official name of your salon. This assures your customers that they have dialled the right phone number. If you have more than one salon, specify which one they reached (“It is Day Spa Dahlia on Green Lane, 17” ).
Calmly and steadily record your voicemail. Don’t rush it to the point where the customer can’t decipher everything you’ve requested on the message. To ease the process, write your voicemail down with pause points. This will ensure you annunciate everything clearly and can assist in managing your speed.
Hello. You have reached [Insert employee name here] in the [Insert department name here] office at UNI. I will be out of the office from [insert day of the week, month, date] through [insert day of the week, month, date]. Please leave a message and I will return your call on [insert day of the week, month, date]. If you require assistance prior to [month, date], hang up and dial our main departmental number at 273-[insert phone number here]. The main departmental voice mail will be checked daily on Dec. 28, 29, 30 and 31. Return calls will be made if an immediate response is needed.
Follow the voice prompts to setup your voicemail. When asked which greeting you would like to use, select “Personal Greeting ” -- option 3. Use the following script for your voicemail greeting: “Hello, you have reached the confidential voicemail of (Full Name), (Discipline) with Residential Home Health.
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
The impressions you make on your voicemail could be your first, so make it last! Find a Therapist. Get the help you need from a therapist near you–a FREE service from Psychology Today.
Lecia has provided thousands of voicemail greetings, auto attendant messages, On-HOLD Messages, and IVR Voice Prompts recordings for small business owners and large corporations worldwide. Your voicemail greetings and messages can be recorded in most any format that is compatible with your phone system, such as .wav or mp3 files.
1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it! Take the time to actually write out a script. Read it aloud to colleagues to make sure it says what you need it to say.