A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
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Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
You've reached Big Apple Cleaners. We are currently closed. Our regular business hours are from 9 am to 9 pm, Monday through Friday. If you would like to leave a voicemail, please include your name and phone number, and we'll respond to you as soon as possible. Thank you and have a nice day.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
2. My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
Thank you for calling Davidson Rentals. We're currently closed today and tomorrow due to the hurricane warning. We expect to reopen on Wednesday at 10 am. After hours support will be unavailable during this time period. Thank you for your cooperation.
10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
If you don’t use an answering service, the call will find its way to your voice message system. If it’s been awhile since you’ve updated it, use a clinician voicemail script, so you know you’ve covered all the bases in the quick message.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
1. Access your digital voice mailbox through your smartphone's touch screen. On an iOS phone, tap on the Phone application and then look for a square in the bottom right hand corner of the screen that reads Voicemail. Tap this button and your voice messages will appear on the screen. Click on any of the messages and press Play to hear the message. On an Android phone, a voicemail icon will appear at the top left of your screen in the Status area if you have an unread voicemail. Swipe your finger down from the top of the screen to view your notifications and then press New Voicemail. Your phone will dial the voice mailbox.