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Cool Telecom smart voicemail allows you to record separate greetings to reflect whether you are currently on a call or if you're simply away from your desk.

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“Hello, you’ve reached the confidential voicemail of Dr. Barb LoFrisco, CounselorBarb, a licensed mental health counselor, licensed marriage and family therapist and sex therapist. You may press # to bypass the remainder of this message. If you’d like to book an appointment, you can do so by using the “Schedule Appointment” button on
6. Write It Out And Rehearse. Unless you’re part of the 1% of people who love and excel at public speaking, you probably have a hard time conveying an unscripted message without a few pauses and 'um's here and there. .

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6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Packages start at $50 for studio-quality, professional phone greetings, prompts & messages on hold.

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Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
Merry Christmas! Thank you for calling {insert company name}. From now until December 24th, we are offering a special 10% discount on all purchases. Remember, we will be closed from December 25th to January 2nd and we wish you all the best this holiday season. To speak with a representative, press 1. To place an order, press 2. To inquire about an existing order, press 3. To speak to accounting, press 4. Pres the star key to repeat the menu options. Phone prompt scripting and recordings.

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Speaking slowly, clearly, and rhythmically while recording your greeting shows a greater level of confidence an clarity. Try to avoid conversational cadences when recording your greeting. Hi, this is Doctor Claire Rourke with the New Haven Medical Group, and I am not available to take your call. If you're a new patient, leave me a message, but if you're an old patient, please dial the hospital. Thank you. Hi, this is Doctor Claire Rourke with the New Haven Medical Group. [Pause] I am not available to take your call right now. [Pause] If you're a new patient, leave me a message. [Pause] If you're an old patient, please dial the hospital. [Pause] Thank you.

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So it’s important that your business has the perfect voicemail greeting to entice potential customers into leaving a message. Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt.

  • great voicemail greetings for business

    My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.

    Hello, this is Joan Tracy. I’m out of the office until Tuesday, May 23rd. I’ll be sure to return your call when I get back to the office, however, if you need immediate assistance, please call my colleague Sue at 444-444-4444. Thank you.
    A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.

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    27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.

    4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
    1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it!

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    Note: I have several lessons about communicating on the telephone that may be useful to you:

    While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
    06 Avoid Having a Long-Winded Sales Pitch for a Voicemail Greeting Your voicemail greeting should be clear, concise and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information. The best voicemail message shouldn’t be longer than 30 seconds.

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    10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.

    There’s nothing more crucial to your business than the image you create to your customers, community, and your prospects. With a lot of fly by night and home based businesses today, it is more crucial than ever to show your business company in right light and to tell those that make business with you that you’re a trustworthy and credible entity.
    Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!

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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."

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d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.

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Find some common ground. If you’re cold calling someone, your voicemail is your 30 second chance to make a connection and leave a good impression. One of the best ways to make a connection in that short amount of time is mentioning a mutual acquaintance. You could also mention a shared affiliation with an organization.

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Lili is a telecom voice branding solution for your business. She offers quality telephone voicemail recording services to industry leaders. Companies who work with Lili know they deserve the very best.

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