The second example conveys a value for the caller's time that the first example does not. This avoidance of extraneous detail keeps the greeting focused and free of empty wording.
I think it’s a sad reality that most organizations use a telephone system to screen and triage phone calls before transferring the call to the appropriate person – forcing an electronic interaction that isn’t always customer friendly.
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
1. Thank Them or Apologize. The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
I hope you have enjoyed the ideas for voicemail greetings. Be sure of what you want to convey before recording a voicemail. Your phone will respond faithfully to you. Generally, a recorded voicemail script is short (not more than 20-25 secs), inviting and informative (i.e. contains information of the person to whom the call has been addressed and when the caller can expect a return call). A well recorded voicemail is undoubtedly useful in our day-to-day life.
Website: https://www.marketingmessages.com/media/Sample-Voice-Prompts-For-Healthcare.pdf
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
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Hi, you’ve reached Customer Service. We are busy assisting other customers at the is time. Please leave a detailed message with your order number or customer ID, the reason for your call, and the best number to reach you. A Service Specialist will return your call as soon as possible.
3.) Dies ist die Mailbox von Herrn Mustermann. Bitte hinterlassen Sie eine Nachricht oder versuchen Sie uns unter dieser Nummer später nochmals anzurufen. Wir danken für Ihr Verständnis.
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