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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.

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You’re growing tired. Your eyelids are getting heavy. You feel very sleepy now. You are gradually losing your willpower and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to leave your name, number, and a message.
1. Use speakerphone when picking up the private practice line. 2. Leave a client waiting on hold. 3. Share confidential information with anyone other than the client. 4. Leave sensitive messages on a voicemail unless previously approved by the client. 5. .

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A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be.
Website: https://www.bmindfullouisville.com/practice-building-blog-1/2019/7/10/voicemail-script-for-your-mental-health-or-wellness-private-practice

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5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
If you’re working remotely now, but your mobile number isn’t on your business cards, add your mobile number to your business line’s voicemail message! If you’re worried that people will start calling your cellphone at all hours of the night – they won’t. They’ll treat it just with just as much respect as your business line.

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Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!

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Website: https://behavioralhealthconnection.net/blog/3-ways-improve-your-therapist-voicemail-script

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    3. Voicemail Greetings For Business. You’ve reached (insert company name.) All of our team members are busy at the moment, but someone will return your call within (insert timeframe) if you’ll be so kind as to leave your name, number, and a brief message.

    Get your professional, custom voicemail greetings recorded for your business phones, office phone and mobile/cell/smart phone today! Impress callers. We'll make your business sound great! High Quality recordings by Pro Voice Talent-Lecia Macryn. FREE QUOTE. Same Day …
    2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.

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    8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.

    Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.
    Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.

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    12 Professional Voicemail Greeting Examples for Business. Every customer interaction is an opportunity for your company to boost its credibility and turn a lead into a sale. Voicemail greetings often create the first impression of your company and shape the foundation of the relationship.

    The World Wide Web is a huge collection of hypertext documents and hypermedia. It has facilitated easy access to information over the Internet. To find out how the World Wide…
    1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.

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    Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page

    It’s imperative for any business owner and/or entrepreneur to have a professional, snappy and appropriate voicemail greeting for their business. Automated greetings will only help current customers stay in touch with you and you will create a great first impression on potential clients.
    We're relocating! Starting March 1st you'll find us at 440 W. Main St. Please stay on the line while we connect you.

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Website: https://www.zynnyme.com/blog/2014/9/19/6-telephone-tips-for-mental-health-professionals

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8. Let Your Callers Know What To Tell You. This tip is more for you than your callers. It’s particularly helpful if you need more information than the standard name and phone number.

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OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.

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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.

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