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Greetings. You’ve reached the office of [Name]. I’m either out of the office or gone for the day. However, your call is extremely import to me, so I’d appreciate it if you’d leave your message, along with your contact information, at the sound of the beep. Thank you for your call.
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Thank you for your patience and understanding during this time. I will respond as soon as possible.
Well, if you left me a message at some point in 2009 there was a good chance you heard that greeting.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
If you are in and out of your office a lot, provide the caller with the day and date. This also sends the message that the voicemail is updated on a regular basis and the call will get responded to.
We’ll help you record a great voicemail greeting in English with this Voicemail Greeting sample script and video. If you are looking for work in an English speaking country or already working you need a great voicemail greeting that is professional and gives a good first impression. In the article below I’ll explore further why this is so important!
If you’d like more information about telephone skills, this is a great book on telephone service skills – The Best of the Telephone Doctor.
Most people screen their phone calls and often avoid answering unknown numbers. If you’re applying for new positions, you should try to view each unexpected call as an exciting opportunity! In the event that you simply can’t pick up the phone, you’ll want a polished voicemail greeting to let the caller know they’ve reached the right person.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
If you leave me a message that includes your name, telephone number and reason for calling, I will return your call when I get back. You have reached Jim Smith. I will be out of the office until Feb. 14. If you would like to leave a message after the tone, I will call you back when I return.
1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.