Our voice mail greeting can provide you a professional image, separating you from your competitors.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
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Website: https://www.bmindfullouisville.com/practice-building-blog-1/2019/7/10/voicemail-script-for-your-mental-health-or-wellness-private-practice
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
This voicemail greeting will be played when customers call you after business hours or during weekends. Make sure that this voicemail greeting informs users about office hours, alternative ways to reach customer service, or store location. “Hi, you’ve reached [business name]. We are available by phone from [9 am] to [6 pm] [PST] Monday to
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
#3 “Hey this is Bryan, I’d tell you what to do at the beep, but I’m pretty sure you already know what to do. So yeah, just do it.”
If you’d like more information about telephone skills, this is a great book on telephone service skills – The Best of the Telephone Doctor.
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
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Due to the COVID-19 pandemic, the [insert office name] is currently operating remotely. We are retrieving voice messages on an hourly basis between 8:30 a.m. and 4:30 p.m, Monday through Friday. We invite you to leave your name and number so that we can respond to your call and will do so as soon as we are able.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Hi! This is (name) in (office or department name) at Eastern Oregon University. I am currently working remotely in response to the coronavirus outbreak, and may not be able to check missed calls regularly. Please contact me at (employee email) or leave a voice message. In case of an emergency please contact Campus Security at 541-962-3911. Thank you.
Hello, you've reached The Lakeshore Health Clinic. We are not currently available to take your call. Our office hours are from Monday through Friday, 10 to 6. If this is a medical emergency, hang up and call 911. Otherwise, please leave your message at the tone along with your name and phone number, and we will return your call as soon as possible.