Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
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After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
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Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!
3. Be mindful of your voicemail message. You need to confirm they've reached the right place, that the message will be confidential (make sure it is) and what you want them to do next.
Website: https://www.macrynvoicegreetings.com/voicemail-greetings-business-phones-cell-phones/
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
Fast forward to today when technology pretty much runs every aspect of our lives and telephones are no different.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications
Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.