I do read and respond to comments shared in the comment section at the end of the lesson. That is the best place to interact with me and others in the Confident English Community. Feel free to share your voicemail example or ask a question below.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
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Sample Voice Prompts for Health Care INTRODUCTION This document provides representative examples of scripts for professionally-recorded voice prompts that are specific to healthcare organizations – from large, tertiary hospitals to small and medium size medical and dental practices.
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
In my (US-based) experience, doctor offices & the like have a place where you can fill out if they can leave messages or not (and some even have asked detailed messages vs callback messages), so that's my perspective! And that I can set different things for different numbers. So my cell phone they can leave detailed messages on any matter, my mother's house phone is detailed from billing only and otherwise callback, her cell phone is callback only. (And they also aren't allowed to tell her anything other than billing, so even if she does call them back about anything else! That was just a measure set up when I lived with her one summer & had no cell reception at her house.)
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
For users who want to avoid the scripting process altogether, there are also services that provide prerecorded messages. Again, your voicemail greeting shoulders a lot of responsibility. Some people aren’t comfortable with having to create a message to deal with it. As such, users can choose from libraries of prerecorded messages, which are standardized greetings, for their voicemail. There are a variety of applications, services, and companies that provide this service. For example, VoiceNation, a voicemail, virtual PBX, and answering services provider, offers users a variety of samples.
Address: 10521 Rosehaven Street Suite 100 Fairfax, VA 22030. Phone: 703-352-3822 Ext. 1. Fax: 703-385-8353. Email: [email protected] (Please click here for individual provider contact information) Contact Us. Patient Education. Meet Our Team. Your First Visit.
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
Thank you for your patience and understanding during this time. I will respond as soon as possible.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.