Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
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10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Thank you for calling {insert company name}. We’re sorry, but our office is currently closed. We are open Monday to Friday from 8:30 AM to 4:30 PM, Mountain Time. To leave us a message, press 1. Someone will be in touch with you as soon as possible. To leave a message with someone specific, listen to our company directory by pressing 2. Feel free to email us at {insert company email} and someone will respond within the next business day. 5. Phone prompt greetings for the holidays
Home | Directory | News | Newsgroups | Tools | Resources | Glossary | Site Map Featuring Voice Mail Information, News, and Resources Voice Mail Services | Voice Mail Systems | Voice Mail Related | Free Voicemail Sample Greetings Sample Voice Mail Greetings A Word About Recording Your Greetings Your voicemail greeting is very important as it can be the first contact people have with you or your company. Your greeting should let the caller know who they have reached, what your status is (out of the office, in the office but in meetings, etc), when the caller can expect to receive a call back, and instructions on what to do if the call is urgent. If you have set up a personal operator, you can direct your callers who need to speak to someone immediately, to "Press 0" to be connected to one of your assistants or colleagues. Another way to make sure that your callers are informed while you are out of the office is to use a Temporary Absence Greeting. For example, if you are going to be out of town on vacation for a week, you can record a Temporary Absence Greeting informing callers that you will be unable to return their call until you return from vacation. Write down your greetings before you start. It is easier to read from the page than to try and ad lib. Here are a few sample voice mail greetings to get you started: Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks." "Hi, this is (name). I�m sorry I cannot take your call right now. Please leave a detailed message at the tone along with your name and telephone number. I �ll return your call as soon as I return. Thank you." "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. If this message is urgent, press 3 to have me paged. Thanks." Normal Greeting (With Live Connect) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. If this is urgent and you need to speak with me immediately, please press 1 to have the voice mail locate me. Thanks." "This is (name) of (company). I'm currently on my line and unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. Thanks." "Hello, you have reached the office of (name) . I�m presently on another call and am unable to speak with you personally. If you will leave your name and telephone number, I will return your call. Thank you. "This is (name) of (company). I'm currently away from my desk and unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as I return. Thanks." "Hello, you have reached the office of (name) . I�m presently out of the office or away from my desk. If you will leave your name and telephone number I will return your call as soon as I return. Thank you. "Thanks for calling, this is (name). Today is Friday and I am working from our corporate office. Should you need to reach me immediately, please call (123) 456-7899. Otherwise, please leave me a message and I�ll return your call as soon as possible." "Hello, this is (name). I�m unable to answer your telephone call. I am out of the office from (day) to (day) and will not be checking my voice mail. If you require assistance in my absence please contact (name2) at extension (ext. #). Thank you. "This is (name) from (company). I have left the office for the day. Please leave me a message and I will return your call as soon as possible." Sample �Business Hours� Greeting Script: Thank you for calling XYZ Company. If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator. Sample �After Hours� Greeting Script: Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel. More info Copyright © 2012 Everyvoicemail.com ~ 5089 Bristol Industrial Way, Ste C ~ Buford, GA 30518 ~ 678.318.1300
If you’re less than satisfied in your current phone system voicemail greetings, there is probably a decent reason why. We only employ professional voice talents because we want you provide you a highly effective and high quality recording.
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Part of my issue is that I really probably do need the NHS and local gov't to be able to leave me voicemail (not least because the NHS isn't set up to deal with e-mailing patients, at least not where I am at the moment), but for pretty much everyone else EVER I will call them back much sooner if I don't have the mental hurdle of voicemail first (where the fundamental difference is that by and large the NHS & gov't don't give a shit if I call them back...). So uh. Yeah. :-/
If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.
Professional phone greetings, prompts & messages on hold can be used for any company type and industry, from banking to medical.
Hello. You have reached [Insert employee name here] in the [Insert department name here] office at UNI. I will be out of the office from [insert day of the week, month, date] through [insert day of the week, month, date]. Please leave a message and I will return your call on [insert day of the week, month, date]. If you require assistance prior to [month, date], hang up and dial our main departmental number at 273-[insert phone number here]. The main departmental voice mail will be checked daily on Dec. 28, 29, 30 and 31. Return calls will be made if an immediate response is needed.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Voicemail Greetings 101. The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations. Personal Business Voicemail Greetings. Hello!