“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
Voicemail is a system that records phone messages from callers for later playback. Most people have voicemail accounts through their cell phones or land line phones, but things can get a little …
.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
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Hello. You have reached the [Insert department name here] department at UNI. The office is closed from Thursday, Dec. 24, 2020 through Sunday, Jan. 3, 2021. For information on our services, please visit our website at [Insert web address here]. If you require assistance prior to Jan. 4, please leave a message. This voice mail will be checked daily on Dec. 28, 29, 30 and 31. Return calls will be made as soon as possible. Our office will re-open on Monday, Jan. 4. Budget Business Operations Confidential Reporting Environmental Health & Safety Facilities Management Financial Accounting & Reporting Human Resource Services Public Safety Senior Vice President's Office UNI Bookstore University Sustainability Cedar Falls, Iowa (319) 273-2311 Maps & Directions Visiting UNI Contact UNI Safety Diversity Matters Sustainability Accessibility Free Speech@UNI Consumer Information Equal Opportunity/Non-Discrimination Statement Privacy Policy Maintained by Human Resource Services Copyright ©2021
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
If you don’t use an answering service, the call will find its way to your voice message system. If it’s been awhile since you’ve updated it, use a clinician voicemail script, so you know you’ve covered all the bases in the quick message.
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17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."
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As I mentioned earlier, this won’t be the last voicemail you leave so get creative with future messages. The next day you could leave a voicemail similar to the following:
Website: https://www.thebalancesmb.com/temporary-voicemail-greeting-examples-2533547