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Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
Here, the DUI lawyer ensures the clients are assured of help at the earliest and to tackle emergency situations he/she offers an alternate number.
1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it!
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
Hello, you've reached The Lakeshore Health Clinic. We are not currently available to take your call. Our office hours are from Monday through Friday, 10 to 6. If this is a medical emergency, hang up and call 911. Otherwise, please leave your message at the tone along with your name and phone number, and we will return your call as soon as possible.
The easiest way to record and program professional voicemail greetings for your phone system is to write down a script. Choose someone to record your script - the one who can speak without hesitating or stuttering, has a friendly voice and can annunciate and pronounce each name and word clearly.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
5. Business Voicemail Greeting Examples. With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Hi there! You’ve reached the sewer on the next street. I can’t get to the phone right now, but if you take a wee walk, I’ll be at the sewer grate with the red balloon…floating. Please feel free to join me.
“Hello ___. This is ______ from _________. I’m calling because you downloaded my guide on “How to Make the Best Offer In Today’s Housing Market”, and I have some new information I haven’t had a chance to add to the ebook but would like to share. It’s about what I’ve learned from clients who’ve been caught up in bidding wars and how they came out on top. If you’d like to learn more about making the best offer to win the house of your dreams, my number is ______. I’ll follow up with an email as well {mention texting if you don’t have an email address}. I look forward to hearing what you think about the ebook. Again, my number is ___________ . Have a great day!”
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
3. 4 out of 5 people who employ this service have country music as their song of choice while I wait to be connected. It’s as if country music fans got together and said, “if only we could get 15 seconds of our music into people’s ears, they would see how amazing it is. Does anyone have a bright idea of how we could force people to listen to 15 seconds of country music?”
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.