In 2011, I became a full-time sales coach and consultant. I push, challenge, and inspire top producing sales professionals to increase their income, manage their time, and love their career. I routinely help my clients achieve more than they thought was possible.
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
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Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
03Hello, this is [your name] of [your company/business]. I’m not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you’ll get back to them when you receive their message.
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
A call-to-action such as “Leave a message” or “Send me an email at [email protected]example.com” That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below. Voicemail Greeting Sample "Hello, you've reached [name] at [company].
Voicemail greetings should be professional, but the structure can vary depending on the situation. Here's a sample voicemail greeting script: " …
I can turn off voicemail, but unfortunately that's not a sensible option - I need the NHS and the local gov't to be capable of leaving me messages, and voicemail seems to be the only way they're willing to do that. (I *have* left lectures and supervisions to take a medical call, but I am not always by my phone, so.)
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
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Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.