Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
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1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
Website: https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
A quick search for "voicemail" found dozens of actors who will professionally record your script for anywhere from $10 to $50 or more. Remember to take your time and listen to the various samples each actor has to offer-- this recording will be the "voice" of your business! 3. Use a VOIP Business Phone Solution
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
The problem with all of this is the potential impact it has on the customer experience. For a church that could be a member, volunteer, potential visitor or vendor.
She said, “Hi Anne Marie, I’m wondering in how to leave a very good voice message or even set up my own voice message when I can’t pick up my phone. Thanks in advance.”
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Hello, and thank you for calling Company Name. In an effort to reduce the spread of the coronavirus, all staff are temporarily working from home. Email will be the fastest way to reach us. You can find our email addresses on our website at website dot com, or send an email to O F F I C E at website dot com and we will return your message as soon as possible. Thanks again for your continued business.
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