Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
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Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
Hi! This is (name) in (office or department name) at Eastern Oregon University. I am currently working remotely in response to the coronavirus outbreak, and may not be able to check missed calls regularly. Please contact me at (employee email) or leave a voice message. In case of an emergency please contact Campus Security at 541-962-3911. Thank you.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Give them a reason to call you back. In both voicemail messages, did you noticed how I mentioned new information they might be interested in? That will grab their attention more than simply introducing yourself, thanking them and asking them to give you a call if they have any questions. Come from a place of helpfulness by giving them something to look forward to and that will solve a problem.
The second example conveys a value for the caller's time that the first example does not. This avoidance of extraneous detail keeps the greeting focused and free of empty wording.
Hello, thank you for calling {insert company name}, to continue service in English, press 1. For service in French, press 2.
3. Top business voicemail messages examples that you can try today for your brand
Website: https://www.hellobetsyann.com/what-to-say-when-clients-call-your-private-practice-scripts-for-therapists/
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.