8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
I have no idea if I’ve dialed the right number or if I’m about to leave a message for Kim Jong-il (why wouldn’t Kim Jong-il have a cellphone with a Lancaster County, PA area code?). If I’m killed tonight by snipers from North Korea, this is all your fault.
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Hi, you've reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your …
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
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The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
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The second example conveys a value for the caller's time that the first example does not. This avoidance of extraneous detail keeps the greeting focused and free of empty wording.
Good day. You’ve reached the residence of the O’Meara family on 5th and Oak. We regret not being able to attend to your call. However, if you choose to, you may leave your contact information at the tone, and we shall be most happy to return your call as soon as we are able. Thank you for your call. Include the name of the individual, family or business State you are sorry you cannot get to the phone Ask them to leave their contact information behind Thank them for their call Informal Voicemail Greetings
You may also email the [insert office name] at [insert office email] this email is being monitored between 8:30 a.m. and 4:30 p.m., Monday through Friday.
When you work in a business, customers, employees or other business-related individuals may try to get in touch with you by phone. Having a professional voicemail greeting when you can’t answer calls directly can set the right tone for your business and inform callers when they can expect their call to be returned.
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Interesting Read : Why Should You Say NO To Increasing Customer Service Calls In 2020? Best Business Voicemail Greetings examples that you can try today for your brand
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.