4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
With the increasing number of businesses engaged in fraudulent activity and personal identity theft, it is no wonder why people are too concerned about who they are dealing business with. There are a lot of things that you can possible do in order to project the perfect image your company needs. From having a professionally looking website up to an appealing office in a great location, the companies that consider growing the client base seriously will do anything they can. But there’s one thing they often miss or really don’t consider: A professionally sounding voicemail greeting.
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“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
Repeat your phone number twice. People seem to forget that the receiver of their message has to write the number as you say it. Don’t rush through it. Even when you say it slowly, it’s hard to get down the first time. So repeat it again, so they can check to be sure they got it down right.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
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1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely.
Voicemail is a service that lets callers leave a voice message for you if you aren't available to answer your mobile phone. There are both free and paid Voicemail options to …
3. Be mindful of your voicemail message. You need to confirm they've reached the right place, that the message will be confidential (make sure it is) and what you want them to do next.
But professionalism also means paying attention to detail. Imagine if you were to leave a voicemail without mentioning any of the following: • Your full name. • Name of the recipient, if important. • Your company name. • What it’s regarding. • Phone number for the call back. • Brief message.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.