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Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
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Voicemail messages that are deleted have the same theme – each of them is trying to sell something or get an appointment with the customer. What the listener hears is a monologue as you describe who you are, where you work, what products/services you offer, plus the features and benefits of it.
how to answer the phone at work examples
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Note: The best voicemail message you can leave is one with a specific purpose that addresses the needs of your prospect or client, and offers them a solution that is worth them taking the time to call you back to learn more about.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
Your greeting is very important as it can be the first contact people have with you or your company. Voice mail is only impersonal if you make it that way. One way to help increase the effectiveness of voice mail is to change your greeting at least weekly if not daily.
47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!
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Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or …
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”