To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
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A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
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8.) Bem-vindo ao Departamento de Serviços do John Doe. Infelizmente, todas as linhas estão ocupadas no momento. Por favor deixe uma mensagem após o sinal com seu nome e número de telefone. Vamos ligá-lo de volta o mais rápido possível. Te desejamos um bom dia.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
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9.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie en nuestras oficinas. Por favor, déjenos un mensaje con su nombre y número de teléfono tras escuchar la señal. Le devolveremos la llamada tan pronto como sea posible.
7.) Добро пожаловать в экспертный отдел «Вася Пупкин и Ко», вас приветствуют специалисты по образцам продукции. Если вы хотите разместить заказ, то, пожалуйста, используйте процесс оформления заказа в нашем интернет-магазине www.johndoe.de – мы с нетерпением ждем вашего заказа. По всем другим вопросам, пожалуйста, свяжитесь с нашим отделом обслуживания по электронной почте [email protected] – мы свяжемся с вами как можно скорее. Спасибо за ваш звонок.
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True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
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“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
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If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
Holiday Voicemail Script Sample. Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next
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Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
Standard delivery is 3-4 business days with 1-2 day rush voice recording available.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
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12.) Benvenuti alla John Doe. Potete contattarci dal Lunedì al Venerdì dalle 8am alle 12.30pm e dall’1pm alle 4.30pm. Al momento non possiamo rispondere personalmente alla vostra chiamata. Si prega di lasciare un messaggio con il vostro nome e numero di telefono e vi richiameremo al più presto possibile. Per casi urgenti, potete raggiungerci al numero 0821 91039-1211. Grazie.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
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If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
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I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
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Home / Uncategorized / 15 Hilariously Funny Voicemail Ideas – Make Yours Like These
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12.) Bienvenido/a a John Doe. Puede contactar con nosotros de lunes a viernes de 8:00h a 12:30h y de 13:00h a 16:30h. En estos momentos no podemos atenderle personalmente. Por favor, deje un mensaje con su nombre y número de teléfono y le devolveremos la llamada tan pronto como sea posible. Para casos urgentes puede contactarnos al teléfono 0821 91039- 1211. Muchas gracias.
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3. Voicemail Greetings For Business. You’ve reached (insert company name.) All of our team members are busy at the moment, but someone will return your call within (insert timeframe) if you’ll be so kind as to leave your name, number, and a brief message.
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In this version, you pretend to realize how dumb it is to leave instructions WHILE you are leaving instructions. Hey everyone, listen to me having an epiphany, and then leave me a message.
Make sure to convey any information that may affect how quickly you get back to the caller. Withholding this kind of information may well lead to the caller assuming you're rude if you don't follow up with them promptly. This is the voicemail of David Bynes at Wainwright Contractors. Please leave a message with your proposed project after the beep. Thank you. This is David Bynes from Wainwright Contractors. I'm currently in Dubai until March 1st on a construction project. Please leave a message with your proposed project and I'll get back to when I return. Thank you.
3.) Bem-vindo a John Doe. No momento não podemos atender a sua ligação ou você está nos ligando fora do horário comercial. Por favor, deixe uma mensagem com seu nome e número de telefone que vamos ligá-lo de volta o mais rápido possível. Obrigado e até breve.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
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In my (US-based) experience, doctor offices & the like have a place where you can fill out if they can leave messages or not (and some even have asked detailed messages vs callback messages), so that's my perspective! And that I can set different things for different numbers. So my cell phone they can leave detailed messages on any matter, my mother's house phone is detailed from billing only and otherwise callback, her cell phone is callback only. (And they also aren't allowed to tell her anything other than billing, so even if she does call them back about anything else! That was just a measure set up when I lived with her one summer & had no cell reception at her house.)
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Be brief. Don’t make your listener resent you for leaving a 5 minute long message. People are busy. Listening to 5 minute phone messages is not on the top of their priorities and wastes their time. Many callers seem to think they are the only person in the world leaving a voicemail for a particular person. Yet a dozen other people feel the same way and a man ends up holding the phone to his ear for an hour.
Hello, this is (name). I am sorry I can’t come to the phone right now. Leave your name, number, and a short message after the beep. Oh and please do wait by the phone till I call you back. Bye.
You have reached the mailbox of the Claims Department. We are sorry that we are unable to take your call at this time, but please leave a detailed message and we will get back to you as soon as possible. We look forward to serving you. Thank you.
While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording. This way, callers can decide whether to call back at a better time, or leave a voicemail message. Example: You've reached Big Apple Cleaners. We are currently closed.
2.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, вы звоните нам в не рабочее время. Вы можете связаться с нами с понедельника по пятницу с 8 утра до 6 вечера, и в субботу с 9 утра до 4 вечера. Пожалуйста, оставьте сообщение или отправьте нам письмо на электронный адрес: [email protected]. Мы свяжемся с вами как можно скорее – Спасибо.
Our video covers just one voicemail greeting example. There are 1000 different ways to do this. As explained above, we have carefully chosen this script for non-native English speakers. We’ve chosen it because the words chosen are likely to be easy for most non-native speakers to pronounce. So in our experience, this is the best voicemail greeting script! make sure you use the correct word stress in the multi-syllable words in your voicemail greeting.
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Tap the “Play” button to play a message. Slide the small moving dot back and forth to skip part of the message or hear it again. Tap the “Pause” button to pause playback at any time. Tap “Speaker” to hear the voicemail through the phone’s speaker.
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See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
3.) Bienvenue chez John Doe. Actuellement, nous ne pouvons pas répondre à votre appel ou vous nous appelez en dehors des heures de bureau. Laissez-nous un message avec votre nom et numéro de téléphone – nous vous appellerons aussi vite que possible. Merci et au revoir.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
10.) Olá e bem-vindo para John Doe. Por motivos técnicos, não podemos atender a sua chamada no momento. Obrigado por sua compreensão. Estamos trabalhando em uma solução. Se você quiser, você pode deixar uma mensagem em nosso site www.johndoe.de = Obrigado e até breve.
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The simple truth is that you need to be more aware of what you’re leaving for other people to hear. Sure, this doesn’t always register as a priority for users, but it’s never too late to reassess your greeting. a. Reading/Speaking in the Imperfect Tone: Tone is absolutely everything. Users don’t want to come off as being too nice, as it sounds insincere, or being too terse, as it can be interpreted as being rude. That being said, striking the right balance is absolutely essential. Your greeting exists as its own entity, and therefore, it should NOT rely on callers’ familiarity with you. Instead, it needs to appeal to the masses. As such, your inflection, i.e. the way you state your name and directions, needs to be both welcoming and firm. b. Injecting Humor & Insincerity: While humor/light heartedness can be welcoming, it can also convey a sense of informality, insincerity, and ultimately unprofessionalism. Why, because you’re not there to lend your humor or to contextualize. Instead, you’re assuming the caller has a working knowledge of your personality to ground the message. Though this might not sound like it’s all that terrible—it can be detrimental. As stated above, one should NEVER rely on a caller’s familiarity with you. Instead, aim to appeal to the masses. Humor is ultimately subjective, meaning not everyone has the same tastes; therefore, someone is bound to be turned off by a quirky or off-color remark. While implementing a light-hearted or even tongue and cheek tone can work, it’s just a really bad idea.
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Hi! I told you never to call me at this number. But since you did, I left the knife on your back porch…Check to see I got all the blood off. Don’t forget to leave a message, and we’ll talk about the…plan.
16. “Hello, you’ve reached [your name, the office of X company]. The team is currently out of the office, but we’ll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you’re so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]”
Hey Jake, if I wanted to email you, I would’ve emailed you. It’s not like I forgot email existed until I heard your voice mail greeting and thought “Holy crap! TOTALLY forgot about that whole email thing! Let me hang up on this phone call and waste another 5 minutes sending you an email that would have taken me 20 seconds to speak.”
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a standard format to […]
Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. Which is an example of a professional voicemail greeting? Professional voicemail greeting examples to boost your credibility.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
3. Use a VOIP Business Phone Solution. When someone calls your business number, you don't really want it to go to your personal cellphone voicemail. Likewise, you don't want non-business calls to hear your entire professional greeting.
Hello. You’ve reached the establishment of Binder and Binder Law Offices in West Chapel. We regret we are not here to answer your call. However, your call is important to us, so please leave your contact information and a brief message at the tone, and we’ll get back to you shortly. It’s been a pleasure receiving your call.
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Some providers might indicate they prefer phone calls. In some cases, the phone call will direct you to a reception line. In other cases, you will be prompted to leave a message in their confidential voicemail box. You can use the following script when leaving a message: Hi, my name is ____. I found you through (name of website or referral).
For information about how to update your outgoing message, forward your desk phone to a cell phone, and check voicemails remotely, reference this Knowledge Base article from the EOU IT Department: https://kb.eou.edu/topic/phone
This voicemail greeting will be played when customers call you after business hours or during weekends. Make sure that this voicemail greeting informs users about office hours, alternative ways to reach customer service, or store location. “Hi, you’ve reached [business name]. We are available by phone from [9 am] to [6 pm] [PST] Monday to
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
It’s no wonder so many voice mail messages get deleted and never called back! If ever there was a situation that begged to be scripted, it’s your voicemail message. Isn’t this the time you want to sound your best, be perceived as a professional, and prepare the most polished message you can? Of course it is.
I personally hate leaving voicemail messages because more times than not, I never hear back from the person I left a message with.
