State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
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Having said all of this, I do admit that I too use voicemail and have been guilty of switching my phone to the out-of-office assistant while I was sitting at my desk because I was in a conversation with someone or was in the middle of a project.
And for the prospect or client that seems to be dodging you or just not calling you back:
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Hello you are talking to a machine; I am capable of receiving messages. My owner (your name here) does not need siding windows or a hot tub, and her carpets are clean. She gives to charity through the office and she doesn’t need her picture taken if your still with me please leave a message and she will get back with you.
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You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.
#6 [automated robot] “The number you have reached, 717-555-9406, is not available. Please leave a message at the beep.” [/automated robot]
Need French Canadian voicemail voice? Listen to Lili’s bilingual (English & French Canadian) voicemail demos here. Need a Spanish voice? Listen to her Spanish voicemail recordings here.
Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”
6.( مرحبا بكم في .JohnDoe بسبب أعمال الصيانة، لا يمكننا الرد على مكالمتكم في الوقت الراهن. يمكنكم إرسال بريد إلكتروني إلى [email protected]. سيقوم موظفونا بالرد على رسالتكم في أقرب وقت ممكن. نرجوا أن تتقبلوا اعتذارنا عن هذا التوقف المؤقت! شكرا لتفهمكم
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
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6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting.