Recording professional voicemail greetings is easy but many people find it to be akin to public speaking, and are therefore apprehensive about starting. First of all, lets acknowledge the elephant in the room and just say that nobody in the history of the world enjoys the sound of their voices being played back to them. Once you can accept that, getting a professional voicemail greeting or Auto Attendant menu recorded will be a lot easier. To help you get the right tone and tenor of what you’re trying to communicate over you business voicemail, we’ve put together this handy list of resources for you.
Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you.
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Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
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7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
When someone calls your business number, you don't really want it to go to your personal cellphone voicemail. Likewise, you don't want non-business calls to hear your entire professional greeting.
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Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
Our site includes quite a bit of content, so if you're having an issue finding what you're looking for, go on ahead and use that search feature there!
Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
The best text-to-speech voices don't sound robotic at all. Do a "text to speech" search in Google to explore your options. Type in your script and presto! You'll get an instant greeting with a natural sounding voice. You can select from a broad spectrum of male & female voices with any local or foreign accent you choose. LinkedPhone offers text-to-speech built right into our software. It's super popular and our users love it!
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.