While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording. This way, callers can decide whether to call back at a better time, or leave a voicemail message. Example: You've reached Big Apple Cleaners. We are currently closed.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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The reason being it can either push your prospects away from you or retain them for longer.
Voicemail greetings should be professional, but the structure can vary depending on the situation. Here's a sample voicemail greeting script: " …
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
There’s nothing more crucial to your business than the image you create to your customers, community, and your prospects. With a lot of fly by night and home based businesses today, it is more crucial than ever to show your business company in right light and to tell those that make business with you that you’re a trustworthy and credible entity.
17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."
4.) Benvenuti dal Signor John Doe. Il Signor Doe non è in ufficio. Si prega di lasciare un messaggio e il Signor Doe vi richiamerà al più presto possibile. Grazie per la vostra chiamata.
Website: https://www.versum.com/m/blog/setting-the-best-voicemail-messages-for-your-beauty-salon/
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
How to Make Great Business Voicemail Greetings. Voicemail greetings should be professional, but depending on you, the company you’re with or own, and the situation, the structure may vary. There are a few different considerations to keep in mind when you’re thinking about and recording your voicemail greeting. Don’t be generic.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
6.) Benvenuti alla John Doe. A causa di lavori di manutenzione, al momento non possiamo rispondere alla vostra chiamata. Siete invitati a inviarci una e-mail a: info@johndoe.de. I nostri dipendenti risponderanno alla vostra e-mail al più presto possibile. Ci scusiamo per la temporanea limitazione! Ringraziamo per la vostra comprensione!