“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
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I think it’s a sad reality that most organizations use a telephone system to screen and triage phone calls before transferring the call to the appropriate person – forcing an electronic interaction that isn’t always customer friendly.
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Examples of Professional Voicemail Greetings. Below are some examples of professional voicemail greetings: Thank you for calling! You have reached the office of [name], [position]. I am currently unavailable to take this call. If this is an emergency, please call my answering service at [number], which is available 24/7.
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
In addition, we’re also offering pre-recorded greetings, on-hold messages, and IVR messages on Covid-19 for businesses to download for free and start using immediately. While you may decide you need to tailor your messages to your specifications, these generic messages can help you start preparing your business phone system as soon as possible. You can preview and download these free phone messages here.
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
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-So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.