Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
I personally hate leaving voicemail messages because more times than not, I never hear back from the person I left a message with.
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Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
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Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Composing these types of greetings are fun, but they aren’t applicable for some situations. You may make a funny voicemail greeting for your own personal voicemail box. However, it’s not appropriate for professional or business phones. Here are some humorous examples for …
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
I do read and respond to comments shared in the comment section at the end of the lesson. That is the best place to interact with me and others in the Confident English Community. Feel free to share your voicemail example or ask a question below.
If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
AccountingBlog NamesBlogging TipsBusinessCommunicationEmployees and HREntrepreneurFeaturedFinanceGeneralLogosMobilePeoplePros and ConsPsychology Professional Voice Over Recordings GREETINGS ON HOLD MESSAGES VOICE-PROMPTS & MORE
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
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How your automated phone system greets and directs callers can make or break their customer experience. If the messages relayed by the auto-attendant are confusing, or if there’s no way they can change their mind and speak with a person, you might lose the call.
This should be done by providing the department name as well as the person’s name answering the call. This also allows the caller to note who they left a message with.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
AccountingBlog NamesBlogging TipsBusinessCommunicationEmployees and HREntrepreneurFeaturedFinanceGeneralLogosMobilePeoplePros and ConsPsychology Professional Voice Over Recordings GREETINGS ON HOLD MESSAGES VOICE-PROMPTS & MORE