The second example lets the caller know that there will be a delayed response time. This keeps the caller from thinking you're negligent in returning his or her call.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
.
Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
1. If the reason I was calling you was to ask you what kind of music you like, this little interlude would be perfect. But let me assure you, the reason I was calling was NOT to ask you what kind of music you like.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
If you still have this for a greeting, you might be interested to know that your friends hate you.
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want.
Organize tasks into projects to visualize your work as a board, list, or timeline. Calendars & Timelines Hyper Collaborative Powerful & Flexible Beautifully Designed
The problem with all of this is the potential impact it has on the customer experience. For a church that could be a member, volunteer, potential visitor or vendor.
Our voice mail greeting can provide you a professional image, separating you from your competitors.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?