You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Tap the “Play” button to play a message. Slide the small moving dot back and forth to skip part of the message or hear it again. Tap the “Pause” button to pause playback at any time. Tap “Speaker” to hear the voicemail through the phone’s speaker.
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Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
Repeat the process for the other recordings by following the prompts. When you're finished, simply hang up. Hi, this is Tom Anderson with Anderson Plumbing. I am away from my desk at the moment. If you would like to speak to someone else, you can press 0 now. If you would like to try me on my cell phone, press 1 now. Otherwise, please leave a message when prompted and I will return your call as soon as possible. Thanks for calling Anderson Plumbing. Hi, this is Tom Anderson with Anderson Plumbing. I am on another call at the moment. If you would like to speak to someone else, you can press 0 now. Otherwise, please leave a message when prompted and I will return your call as soon as possible. Thanks for calling Anderson Plumbing. (Notice we left out the part about pressing 2 to try the cell phone. If you're already on a call, calling the cell phone won't accomplish much.)
In-person service is not being provided at our campus location. The best way to connect with [insert office name] is by [insert preferred method: email, phone, other]. You should receive a reply to your inquiry within [ # ] business days.
Hello, this is (name). I am sorry I can’t come to the phone right now. Leave your name, number, and a short message after the beep. Oh and please do wait by the phone till I call you back. Bye.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
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3. Be mindful of your voicemail message. You need to confirm they've reached the right place, that the message will be confidential (make sure it is) and what you want them to do next.
Hello. You’ve received Laura Brown in the Accounting Department. I’m not able to take your call right now but please leave a detailed message and I’ll return your call within 24 hours. Thank you.
31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
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You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
Note: I have several lessons about communicating on the telephone that may be useful to you:
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.