5.) Bem-vindo à caixa de correio pessoal de Dirk Schuster, empresa John Doe. Por favor, deixe uma mensagem com seu número de telefone após o sinal. Nós iremos lhe retornar o mais rápido possível. Para pedidos urgentes, por favor envie um e-mail para [email protected]. Muito obrigado pela sua ligação. VoIP Resources Small Business Tips Business Communications Business Voicemail Greetings: 5 Sample Scripts
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
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Do me a favor though please. So I’m not bothering you anymore, could you please give me a quick call and just give me an update so I know what direction you’re moving in?
– Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold on to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
I personally hate leaving voicemail messages because more times than not, I never hear back from the person I left a message with.
6. Full Waiting Queue Message. What the caller hears when the waiting queue is full. Sample Scripts: “We are currently experiencing high call volume. Please leave a message with your name and phone number and we will return your call as soon as possible.”
(Posted because last time I mentioned thinking about doing this, a lot of you said WOW YES I SHOULD DO THAT THING-- so here is the wording I settled on, but it'd be great to know what you decide on if you do something similar!)
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The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when you can’t
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
The second example conveys a value for the caller's time that the first example does not. This avoidance of extraneous detail keeps the greeting focused and free of empty wording.
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
3. Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
If you still have this for a greeting, you might be interested to know that your friends hate you.
“Hello, this is _________ from _______. I’m calling because [reason]. I’d love to talk to you about _________. My number is _________. I’ll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!"
OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.