4.) Bienvenue chez John Doe. Vous pouvez nous contacter pendant les heures de bureau du lundi au jeudi de 9h à midi et de 14h à 16h et le vendredi de 9h à midi. Nous vous invitons à nous donner votre demande par mail sur [email protected] et nous reviendrons vers vous dès que possible. Merci.
The second example lets the caller know that there will be a delayed response time. This keeps the caller from thinking you're negligent in returning his or her call.
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3.) Bem-vindo a John Doe. No momento não podemos atender a sua ligação ou você está nos ligando fora do horário comercial. Por favor, deixe uma mensagem com seu nome e número de telefone que vamos ligá-lo de volta o mais rápido possível. Obrigado e até breve.
Website: https://www.simplepractice.com/blog/must-telephone-manners-mental-health-practice/
[1] (This did cause trouble with some people who use their mobiles pretty much as answering services, sending any unknown number to voicemail.)
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Hiring a professional voice actor can be much cheaper than you think, if you use the service Fiverr. A quick search for "voicemail" found dozens of actors who will professionally record your script for anywhere from $10 to $50 or more.
Website: https://www.versum.com/m/blog/setting-the-best-voicemail-messages-for-your-beauty-salon/
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Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists.