1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Phone Script: General Message: You have reached the confidential voicemail of _____(Name). If this is an emergency please hang up and dial 911; or call the Colorado Crisis Hotline at 1-844-493-8255; or go to your nearest emergency room. If you would like to schedule an appointment or leave me a general message, please leave a
8. We could be in, we could be out. You could leave us a message and later find out.
10. Keep It Upbeat. We’ve already got you smiling while you record your greeting, so now let’s talk about your wording. Avoiding negative words like sorry, unfortunately, and can’t goes a long away in making your voicemail a positive experience overall.
You've reached New Age Construction. We are currently closed from December 25th to January 2nd for the holiday season. To speak to an on-call construction worker, press 1...
Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
Don’t give up when you don’t receive a call from lead you’ve reached out to. You will need to make at least a handful of calls, plus emails and texts, over the next couple of weeks to maximize your chances of speaking to the lead. You may find that leads don’t want to speak directly to you but will communicate through text or email. No matter the avenue of conversation, consider it a win when they start conversing with you through any form of communication. Be persistent. If you don’t hear from them after weeks of effort, nurture them through a drip email campaign. All of the effort you put forth to reach out to the lead may not result in an immediate response but, they may call you in six months and that is a win.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
4.) Welcome to Mr. John Doe. Mr. Doe is away from his desk. Please leave a message that Mr. Doe can call you back as soon as possible. Many thanks for your call.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.
This should be done by providing the department name as well as the person’s name answering the call. This also allows the caller to note who they left a message with.