Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
1. Call your number. It's that simple. Use any landline or cell phone to dial your mobile or landline number. Dial the full number. Make sure someone doesn't actually answer the phone you are calling when it rings, though. Make sure you dial the area code with the number.
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2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Website: https://provider.carefirst.com/carefirst-resources/provider/pcmh-kc/care-coordination/standard-email-signature-voicemail-2020.pdf
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
The following templates and text ideas can be used for almost any kind of voicemail greeting. You can switch the language of the text blocks by pressing the tab button.
I’m not a big fan of voicemail. I don’t mind leaving voicemail messages; I just hate having to listen to them. For some strange reason when people know their voice is being recorded, their brain short circuits. What normally would take 30 seconds to say, now takes 2 minutes.
Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message. I'll make sure to return your call as soon as possible. Hello, you’ve reached the office of at [X company].
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Voice mail allows business professionals access to messages -- even when they're away from the office. A call to any business or home used to mean one of three things -- an answer, a busy signal or endless, unanswered ringing. Increasingly, it now means an encounter with voice mail.
Use a script: Regardless of your brand, it’s best to use a script to ensure you sound professional and touch on everything you need to. Casual voicemail messages may leave a poor impression. Keep it short and sweet: Your caller wanted to talk to you. When they start to hear the voicemail greeting they may feel disappointed.
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
It’s no wonder so many voice mail messages get deleted and never called back! If ever there was a situation that begged to be scripted, it’s your voicemail message. Isn’t this the time you want to sound your best, be perceived as a professional, and prepare the most polished message you can? Of course it is.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.