In the video lesson, I shared this example for a common voicemail greeting in English:
This is frustrating on many levels because it leaves you wondering if there is a need to take a different route to get an answer to a problem or to just wait for the return phone call.
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Voicemail greetings are simple things, and in a business, they can seem unimportant. However, a voice mail greeting gets a lot of play with customers and associates—think of how often you are unable to take a phone call because you're on another line, away from your desk or out of the office.
10.) Bonjour, et bienvenue chez John Doe. Pour des raisons techniques, nous ne pouvons pas prendre votre appel personnellement. Merci de votre compréhension. Nous essayons de trouver une solution. Si vous le souhaitez, vous pouvez laisser un message sur notre page d'accueil www.johndoe.de - Merci et au revoir.
5-) Bienvenue chez John Doe. Vous pouvez nous contacter du Lundi au vendredi de 7h à 18h et les samedis de 10h à 13h. Si vous voulez passer une commande ou si vous avez une question, laissez-nous votre nom et votre numéro de téléphone. Nous reviendrons vers vous dès que possible. Vous pouvez toujours nous envoyer un email sur [email protected]. Merci beaucoup pour votre appel. Au revoir.
Really think about it – You’re out of the office, it’s after business hours, or you’re otherwise indisposed, whatever the case may be, your voicemail is now tasked with representing you (and/or your company). No pressure, right? Your voicemail message is a platform that represents you to callers; therefore it’s ABSOLUTELY crucial that your message is perfect.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
We have collected 10 of the best voicemail greetings for business applications that we could find. Our goal is to demystify this tricky form of communication, which we detail at the end of this post. But first, it will be useful to go over some general suggestions to keep in mind if you plan to write a voicemail greeting for your business.
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Thank you for calling [Place]. We are closely monitoring the Coronavirus pandemic and updating our website as new information becomes available. Visit www dot website dot com and click on the red banner at the top of the homepage for the latest local developments and links for more information.
3. How Long Should My Business Voicemail Be? If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Some providers might indicate they prefer phone calls. In some cases, the phone call will direct you to a reception line. In other cases, you will be prompted to leave a message in their confidential voicemail box. You can use the following script when leaving a message: Hi, my name is ____. I found you through (name of website or referral).