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9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
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d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
Keep your message brief. Restrict your voicemail message to 20-30 seconds. There will rarely be an occasion when a voicemail needs to be longer. You don’t want to bore the recipient with …
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
Thank you for calling [Place]. We are closely monitoring the Coronavirus pandemic and updating our website as new information becomes available. Visit www dot website dot com and click on the red banner at the top of the homepage for the latest local developments and links for more information.
With a wide variety of choices available, users are able to choose every aspect of the process—i.e. the provider (a business or a voice professional individually), the service, as well as the tools involved.
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A professional voicemail greeting is a recorded message that plays when you miss a phone call. The purpose of this recording is to inform your caller that you cannot make it to the phone, and they should leave a message. Whoever is calling you hears this message, making it important to be polite and professional.
When calling a lead that was generated from a 3rd party vendor, it’s important to let them know how you received their contact information and why you’re calling. This type of lead may have looked at dozens of homes and requested information from as many real estate agents, all in a matter of minutes. The quicker you respond to this type of a lead, the more likely you’ll beat out the competition. Start off on the right foot by putting them at ease with a quick introduction and some facts:
Leave a specific request. What do you want your listener to do? Sure, you want them to call you back, but why? To answer a question? To set up an appointment? People will appreciate it if you give them specific actions for their call back. That way they’ll know they won’t be wasting a lot of time on the call back trying to figure out what you want.
Here are some great examples of professional voicemail greetings that you can use in your business!
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)