Be unique in your voicemail greetings, add a human touch when creating the message.
Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
When calling to schedule an appointment or follow up about a recommended form of treatment, patients expect to be treated with the same sensitivity and care they are treated to in person. A mental health answering service can help ensure your patients get the VIP treatment every time they give your office a …
16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
Well, if you left me a message at some point in 2009 there was a good chance you heard that greeting.
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service.
Part of my issue is that I really probably do need the NHS and local gov't to be able to leave me voicemail (not least because the NHS isn't set up to deal with e-mailing patients, at least not where I am at the moment), but for pretty much everyone else EVER I will call them back much sooner if I don't have the mental hurdle of voicemail first (where the fundamental difference is that by and large the NHS & gov't don't give a shit if I call them back...). So uh. Yeah. :-/
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
Always give an option to speak to a backup person in the case of a matter that is too urgent to wait.
You've reached [name]'s voicemail. If you need to get a message to me, if possible please send a text, or send an e-mail to [e-mail address], rather than leave voicemail. I'll get back to you as soon as possible. Again, please text me, or send an e-mail to [e-mail address].
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43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
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