No one wants to listen to an unenthusiastic message or do business with an individual who appears unenthusiastic about their business. That’s boring! Put some passion into your tone so you sound inviting to your customers. It may even help to smile as you record your voicemail. The first impression you make with a potential customer may very well be your voicemail, so make it count!
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
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3. 4 out of 5 people who employ this service have country music as their song of choice while I wait to be connected. It’s as if country music fans got together and said, “if only we could get 15 seconds of our music into people’s ears, they would see how amazing it is. Does anyone have a bright idea of how we could force people to listen to 15 seconds of country music?”
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
It’s no wonder so many voice mail messages get deleted and never called back! If ever there was a situation that begged to be scripted, it’s your voicemail message. Isn’t this the time you want to sound your best, be perceived as a professional, and prepare the most polished message you can? Of course it is.
Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?…long pause and beep sound.
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38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
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If your answering system lets you supply your own mp3 or wav audio files for the greetings, consider hiring a pro to record it for you.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
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We’re sharing some practical advice on what you can start doing today to empower your business phone system during the Coronavirus pandemic and create a better customer experience: