Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
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As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
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Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
If you're using an in-house system like AT&T, Mitel, Avaya, etc., I'll create the phone greetings to input into these type of systems. Also, "Dial-In" service can be provided for phone systems that are unable to accept recordings. • Sub-Directory Recordings (After Hours, Hours and Location, Call Center, Office Closure-Inclement Weather, Product Descriptions, Returns Information, Shipping Info, Tech-Support Help, etc.
The answer is to ensure a customer-friendly experience for the caller – even if the call ends up in voicemail.
Voice mail on a cell phone works similarly to a message machine for a land line, as callers are able to leave voice messages in an in-box for the recipient to listen to at a later time.
Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
Website: https://www.macrynvoicegreetings.com/voicemail-greetings-business-phones-cell-phones/
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].