Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
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1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it!
https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone.
For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation. Related: Business VoIP Providers
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Order what you want. Ask about the menu. Make reservations. Use these 41 common restaurant collocations to communicate with confidence every time you go to a restaurant in English.
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Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
I don’t mind it so much for people I know. I have to deal with them on a daily basis, so I can’t hold voicemail grudges against them. However, if someone cold calls me or it’s just an acquaintance that calls, a crappy voicemail annoys me and leaves a bad impression.
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
[1] (This did cause trouble with some people who use their mobiles pretty much as answering services, sending any unknown number to voicemail.)
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.