I love your class Annemarie! Thank you so much! Truly, as a non-native English speaker, I spent a lot of time to deal with it and took a whole lot of energy to try NOT to have conversation through phone as much as possible, however, it is so inevitable in our daily life especially at work.
Hello, you've reached Dr. Samantha Smith, specializing in family counseling services. I'm unable to take your call right now. Please state your name, phone number and message after the beep, and I will return your call as soon as possible.
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Voice-mail is an example of an electronic system that is used to record and store voice messages when we are away from our phones.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Speaking slowly, clearly, and rhythmically while recording your greeting shows a greater level of confidence an clarity. Try to avoid conversational cadences when recording your greeting. Hi, this is Doctor Claire Rourke with the New Haven Medical Group, and I am not available to take your call. If you're a new patient, leave me a message, but if you're an old patient, please dial the hospital. Thank you. Hi, this is Doctor Claire Rourke with the New Haven Medical Group. [Pause] I am not available to take your call right now. [Pause] If you're a new patient, leave me a message. [Pause] If you're an old patient, please dial the hospital. [Pause] Thank you.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
Written by Aja Frost @ajavuu
You need to have scripts before people start calling you. You need 3 types of scripts in your practice. The “I’m on the phone with a potential client and another new client call comes in” Script. The Voicemail Script. The “Booking the Client” Script. A script is essential in improving confidence when dealing with new clients.
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
When calling a lead that was generated from a 3rd party vendor, it’s important to let them know how you received their contact information and why you’re calling. This type of lead may have looked at dozens of homes and requested information from as many real estate agents, all in a matter of minutes. The quicker you respond to this type of a lead, the more likely you’ll beat out the competition. Start off on the right foot by putting them at ease with a quick introduction and some facts:
Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
I often judge organizations based on the ease of getting through the layers of electronic screenings to get my questions answered or speak to a live person.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.