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Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
3.) Éste es el buzón de voz del señor John Doe. Por favor, deje un mensaje o intente llamar de nuevo más tarde. Gracias por su comprensión.
Hi Sam, this is Joan. I couldn’t make it to the meeting this morning and I was hoping you could *fill me in*. Feel free to give me a call when you have a free moment. Thanks.
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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
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Hi, thank you for calling {insert company name}. If you know the extension of the department or person you’re trying to reach, you can dial it at any time. To speak to someone in sales, press 1. For customer support, press 2. For accounting, press 3. For our address and business hours, press 4. Or if you’d like to speak to reception, press 0. You may press 9 to repeat the following options. 2. For Bilingual callers.
A robot? Seriously, a robot? Are you that lazy that you can’t set up a stinking voice mail greeting?
Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively Creating a phone message template is the first step in starting a good phone communication procedure – but it …
09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
[1] (This did cause trouble with some people who use their mobiles pretty much as answering services, sending any unknown number to voicemail.)
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.