Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
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Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
The stock phone or voicemail apps from most major providers include an option to save copies of your messages. Open your phone’s voicemail …
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
1. Access your digital voice mailbox through your smartphone's touch screen. On an iOS phone, tap on the Phone application and then look for a square in the bottom right hand corner of the screen that reads Voicemail. Tap this button and your voice messages will appear on the screen. Click on any of the messages and press Play to hear the message. On an Android phone, a voicemail icon will appear at the top left of your screen in the Status area if you have an unread voicemail. Swipe your finger down from the top of the screen to view your notifications and then press New Voicemail. Your phone will dial the voice mailbox.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. …
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2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.
A dentist's office voicemail greeting script is quite similar to a doctor's office voicemail message. It should cover the basics: when the office is open, how to schedule an appointment, and what emergency services are available. Thank you for calling Maplewood Dental.
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.