In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
Here are four sample voice mail messages you can start using today to separate yourself from the other 95% of voice mails that get ignored, deleted and never returned.
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Your greeting is very important as it can be the first contact people have with you or your company. Voice mail is only impersonal if you make it that way. One way to help increase the effectiveness of voice mail is to change your greeting at least weekly if not daily.
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).
Crafting the perfect voicemail greeting is not as easy as it may seem at first glance, depending on the type of greeting: Business, funny, professional, formal, and informal, you need. Below, we’ve included some tips in creating the perfect voicemail greeting. Go over them, then when you complete your final voicemail script, revisit these tips again to make certain you’ve covered all the bases.
3. 4 out of 5 people who employ this service have country music as their song of choice while I wait to be connected. It’s as if country music fans got together and said, “if only we could get 15 seconds of our music into people’s ears, they would see how amazing it is. Does anyone have a bright idea of how we could force people to listen to 15 seconds of country music?”
28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
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It’s no wonder so many voice mail messages get deleted and never called back! If ever there was a situation that begged to be scripted, it’s your voicemail message. Isn’t this the time you want to sound your best, be perceived as a professional, and prepare the most polished message you can? Of course it is.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
Avoiding extraneous detail in your voicemail greeting is essential for saving your caller from unnecessary information. It shows callers that you value their time and keeps your professional priorities in check. Consider the following examples: Hi, how are you today? Thank you for calling. You have reached the voicemail box of Steven Haven. I am unavailable to answer the phone right now. From May 20th - 31st, I will be in Disney World with my family. Please leave your name and number and I'll get back to you as soon as I can, when I return June 1st. Should you need to reach someone in the meantime, please dial client services at 1.800.801.3381 option 2. Thank you and have a great day. Hi, this is Steven Haven. I'm currently away from the office until June 1st. Please leave your name and number and I will get back to you as soon as possible. Thank you.
Dial your own phone number. When you hear the greeting, press *. Enter your PIN and press #. Alternatively, you can dial 083210. If the phone you're calling from also has voicemail, press ** when you reach the main menu. You'll then be prompted for your mailbox number and PIN. Listen to your messages from overseas. International call charges apply.
In short, more often than not, voicemail greetings feel bleak and boring to callers. If you’re a business, boredom is an awful way to start off the conversation with potential customers. Since the attention span of a human being fluctuates around 8-10 seconds, filling them up with a standard voicemail greeting is the worst idea you can have.
The impressions you make on your voicemail could be your first, so make it last! Find a Therapist. Get the help you need from a therapist near you–a FREE service from Psychology Today.