Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
9.) Herzlich Willkommen bei der Mustermann GmbH. Leider ist unser Büro zur Zeit nicht besetzt. Bitte hinterlassen Sie uns nach dem Signalton Ihren Namen und Ihre Telefonnummer. Wir rufen Sie gerne zurück.
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I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.
5.) Bienvenido/a a John Doe. Puede contactar con nosotros personalmente de lunes a viernes de 7:00h a 18:00h y los sábados de 10:00h a 13:00h. Si quiere realizar un pedido o tiene cualquier pregunta, deje un mensaje con su nombre, número de cliente y número de teléfono. Le devolveremos la llamada lo antes posible. Si lo prefiere, nos puede mandar un correo electrónico en cualquier momento a [email protected]. Muchísimas gracias por su llamada. Hasta pronto.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
You might not be the kind of person who wants customers to go through long voicemails. If that sounds like you, here are a couple of short and sweet voicemail greetings that you can use to get your message across!
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
You've reached [name]'s voicemail. If you need to get a message to me, if possible please send a text, or send an e-mail to [e-mail address], rather than leave voicemail. I'll get back to you as soon as possible. Again, please text me, or send an e-mail to [e-mail address].
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Start making those calls and use your voicemail scripts to ensure you come across as a professional who will make a difference. You’ve got this! Sales: 1-800-573-0390 Support: 1-800-573-0390 Email: [email protected]