To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a …
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If you have an existing account with Voicemail Office, please send your script through our online contact form for review, or you may respond to any email received from us with your script details. You will then be contacted by our office.
Cloud technology has enabled many traditional workers to set up a workspace at home with no loss of access to critical business systems. If you’re already using a cloud-based phone system in your business, you will probably be able to reroute employee extensions so they can take calls at home and minimize health risks in the workplace.
Hi, you've reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your …
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
Example 1. Hi, you’ve reached [your name]. Thanks for calling. I can’t answer your call at the moment, however if you leave your name, number and message, I’ll get back to you as soon I can. There’s nothing wrong with this classic style of voicemail greeting. It’s short, sharp, and to the point.
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
3. Push the asterisk (*) or pound (#) key and then press the call button to call your voicemail. In some cases, you might not need to press the call button but you usually will have to listen to an automated greeting before you can hear your voicemail. Check to make sure that the asterisk or the pound keys are the correct buttons to press. Which key to press and when to push can depend on your cell phone provider. For most cell phone companies, it's often one of these buttons. Try both, and if neither of them work than visit the website of your phone company or call customer service.
18. “Happy holidays! [I’m, the team at X company is] away until [date], however, we’ll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful [day, week].”
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages […]