Recently one of my students asked a great question about voicemail in English and I thought that you might have the same question as well.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
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The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
9.) Bienvenue chez John Doe. Malheureusement, il n'y a personne dans le bureau à l'heure actuelle. Laissez votre nom et numéro de téléphone après la tonalité. Nous vous rappellerons dès que possible.
“Hi _________, this is _______ ________ again with (your company). For some reason we haven’t been able to connect since I sent you (your demo, proposal, etc.), and believe me, I’ve been sales long enough to know what that probably means. I’m assuming you’ve either found another solution or this has been put on the back burner for now. Either way, that’s fine.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck! Search
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
2. Company Wide Voicemail Greeting. You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
Standard delivery is 3-4 business days with 1-2 day rush voice recording available.