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Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.

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You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
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2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.
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“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Website: https://www.simplepractice.com/blog/write-voicemail-script-private-practice-office/

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Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.

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>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold

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    My consultants sometimes do. The information tends to be "please call us back", but on the other hand said callback request tends to include a direct line that's not trivially publicly findable, so.

    So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
    14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.

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    Choose Messages in the pop-up window and start scanning. Read the needed messages once the scan is complete. Select Recover to Computer to save the data on your device. 2. Restoring Files on Android. As received and sent messages are automatically backed up and stored locally on Android phones, you can quickly restore them.

    *Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
    Good professional voicemail greeting examples. A business named Lorem Ipsum, which sells widgets, wants to leave a brief message that confirms for the listener that they have called the right business. The message would also prompt the caller to provide information needed …

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    If you need more information about our professional voicemail greetings, contact us now and let’s get things started.

    Covid-19 is creating a lot of firsts for many businesses. School districts, theme parks, government agencies, restaurants, and retail stores in nearly every state are closing and monitoring the situation every day. It’s important to update your phone system messages as new information becomes available.
    The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.

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    Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.

    All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
    Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.

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The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.

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Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.

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If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.

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