Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
Need script options? Take a look at these templates (and modify them as you please):
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Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
12.) Herzliche Willkommen bei der Mustermann GmbH. Wir sind Montag bis Freitag von 8 Uhr bis 12.30 Uhr und 13 Uhr bis 16.30 Uhr zu erreichen. Wir können Ihren Anruf derzeit leider nicht persönlich entgegen nehmen. Sie können uns jedoch gerne eine Nachricht hinterlassen. Bitte teilen Sie uns Ihren Namen und Ihre Rufnummer mit.Wir rufen Sie dann zurück.In dringenden Fällen erreichen Sie uns unter folgender Rufnummer 0821 91039- 1211. Vielen Dank.
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I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
Here are 15 business voicemail greetings to keep your clients and boost your credibility:
Hey, sorry I missed you. There may be one of the reasons why I can’t get to the phone: a) I’m with my girl (laugh), b) I am totally wasted and can’t remember how to use a phone, or c) I just don’t wanna talk to YOU. Leave a message.
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If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
9.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie en nuestras oficinas. Por favor, déjenos un mensaje con su nombre y número de teléfono tras escuchar la señal. Le devolveremos la llamada tan pronto como sea posible.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
To avoid mumbling and bumbling, write out a greeting script before you record your message. Also, remember to record your message in a quiet location. Background noise and static are perhaps the clearest signs of an unprofessional business voicemail greeting. Thank you for calling. This is Tiger Electronics, and I'm the general Manager. Please leave a message. If you're calling for parts, call Larry. Thank you. Hi, this is Sissy O'Connor, the General Manager of Tiger Electronics. Please leave your message with your name and number, and I'll get back to you as soon as possible. If you're calling to exchange parts, dial Larry Davenport at Extension 432. Thank you.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.