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Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
If you’d like more information about telephone skills, this is a great book on telephone service skills – The Best of the Telephone Doctor.
I hate to date myself, but I was around back in the day when there were no electronic tools used to answer the telephone.
Voicemail is a voice message that a caller leaves when the person called is absent or is busy with another conversation.
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck! Search
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
Website: https://www.slybroadcast.com/blog/how-to-leave-a-professional-voicemail.php
(Posted because last time I mentioned thinking about doing this, a lot of you said WOW YES I SHOULD DO THAT THING-- so here is the wording I settled on, but it'd be great to know what you decide on if you do something similar!)
Generic Greeting "This is (name) from (company). I have left the office for the day. Please leave me a message and I will return your call as soon as possible." Virtual Office Greetings Sample “Business Hours” Greeting Script: Thank you for calling XYZ Company.
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According to the examples, this voicemail greeting is primarily used to interact with individuals who do not know who Mike Avery is or what he does. The second example displays a higher level of professionalism by clearly identifying who Mike Avery is, and what his relationship to the caller is.
It was funny the first time it got you, and then it was not funny the next 8,306 times.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!